Privacy Policy

At AlkyLife Wellness Pvt. Ltd., we value your trust and are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website, products, and services.

Privacy Commitment

We are dedicated to maintaining the confidentiality and security of your personal information. By accessing or using our website, you consent to the collection and use of information as described in this Privacy Policy.

Information We Collect

We may collect the following personal information:

• Full Name
• Email Address
• Mobile Number
• Date of Birth
• Billing Address
• Shipping Address
• Order and Purchase Information
• Customer Support Communications

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Referring Website URLs
• Pages Visited and Website Usage Data

How We Use Your Information

Your information may be used for the following purposes:

• Processing and fulfilling orders
• Providing customer support
• Managing your account
• Sending order updates and notifications
• Improving website functionality and performance
• Enhancing customer experience
• Responding to inquiries and support requests
• Sending promotional communications where permitted by law

Information Sharing

AlkyLife Wellness Pvt. Ltd. does not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers and business partners solely for the purpose of:

• Order fulfillment
• Payment processing
• Shipping and delivery services
• Customer support services
• Email, SMS, and WhatsApp communications
• Website maintenance and analytics

Payment Security

We do not store your credit card details, debit card details, UPI credentials, or other sensitive payment information.

All payments are securely processed through authorized payment gateway providers and banking institutions.

User Registration

To access certain website features, users may be required to create an account. During registration, we may collect:

• Name
• Email Address
• Mobile Number
• Password

You are responsible for maintaining the confidentiality of your account credentials and password.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Provide personalized content
• Enhance customer experience

Users may disable cookies through their browser settings; however, certain website features may not function properly.

Web Beacons

We may use web beacons or pixel tags in conjunction with cookies to measure website effectiveness, advertising performance, and customer engagement.

Third-Party Advertising

We may work with third-party advertising partners who may use non-personally identifiable information to display relevant advertisements.

We are not responsible for the privacy practices or content of third-party websites linked from our website.

Data Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Request deletion of personal information where legally permitted
• Opt out of promotional communications

Monitoring and Disclosure

We reserve the right to monitor activities conducted through our website and disclose information when necessary to:

• Comply with legal obligations
• Protect company rights and property
• Maintain website security
• Prevent fraud, misuse, or unlawful activities

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page and will become effective immediately upon publication.

We encourage users to review this page periodically to stay informed about our privacy practices.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: