Terms & Conditions

Introduction

Welcome to AlkyLife Wellness Pvt. Ltd. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms & Conditions. These terms may be updated periodically without prior notice.

Ownership of Rights

All website content including text, graphics, logos, images, videos, product descriptions, software, and design elements are the exclusive property of AlkyLife Wellness Pvt. Ltd. and protected under applicable intellectual property laws.

Accuracy of Content and Invitation to Offer

We strive to ensure all information is accurate and up to date. Product listings, pricing, and offers constitute an invitation to offer and may be accepted or rejected at our discretion.

Usage Restrictions

• Do not upload unlawful or harmful content.
• Do not violate applicable laws.
• Do not attempt unauthorized access to systems.
• Do not interfere with website operations.
• Do not disrupt other users’ experience.

Quantity Restrictions

We reserve the right to limit quantities purchased per customer, account, household, or shipping address.

Pricing Information

In case of pricing errors, AlkyLife Wellness Pvt. Ltd. reserves the right to cancel affected orders and issue refunds where applicable.

Cancellation Policy

Order Cancellation

Orders may be cancelled within 24 hours of purchase if not shipped.

How to Cancel

• Order Number
• Customer Name
• Reason for Cancellation

Email: alkylifewellnes@gmail.com

Auto-Cancellation

• Product unavailability
• Payment verification issues
• Shipping limitations
• Operational circumstances

Indemnity

You agree to indemnify and hold harmless AlkyLife Wellness Pvt. Ltd. against claims arising from misuse of the website or violation of these terms.

Eligibility to Use

Users must be at least 18 years old or access the website under the supervision of a parent or guardian.

Privacy

We respect your privacy and use personal information only to provide services, process orders, and improve customer experience.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. All disputes shall be subject to the jurisdiction of courts in Gurugram, Haryana.

Contact Information

Privacy & Security Policy

Privacy & Security

At AlkyLife Wellness Pvt. Ltd., we prioritize secure transactions and protection of personal information.

Policy Changes

Our Privacy Policy may be updated periodically without prior notice.

Information We Collect

• Name
• Contact Details
• Date of Birth
• Email Address
• Billing & Shipping Address
• Purchase Information

Website Usage Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Referring URLs

Use of Information

• Process Orders
• Customer Support
• Improve Website Performance
• Order Updates
• Service Notifications

Payment Information

We do not store credit card, debit card, or UPI credentials. Payments are processed securely via authorized payment gateways.

Registration

Users may create accounts using their name, email address, mobile number, and password.

Cookies & Web Beacons

Cookies help improve website functionality, analyze traffic, and personalize user experiences.

Advertisements

Third-party advertisers may display relevant ads using non-personally identifiable information.

Your Rights

• Access Personal Information
• Correct Information
• Update Details
• Opt-Out of Marketing Communications

Contact Information

Phone: +91 8824947397
Email: alkylifewellnes@gmail.com